Category: Inspiration
Inspiration, tips and fun stuff
How to use Story park to improve your CX
How to use Storypark to improve your Customer Experience In the last post, we talked about the importance of implementing a measurement to assess where your CX is at. If you missed the previous two videos, I recommend watching them...
How to scale great CX, tips for improving experiences across multiple services
How to scale great CX, tips for improving experiences across multiple services Today’s topic is all about scaling CX, how to navigate the challenges of creating consistently great experiences when you have multiple centres. While a lot of the content...
Three steps to make your centre more customer centric
Three steps to make your centre more customer-centric Welcome back to the second video and blog post in our customer experience in early childhood series. In the last video/blog I introduced you to the world of customer experience or CX...
Customer Experience in ECE, Family Engagement Is Just The Beginning
Customer Experience In ECE Customer experience in ECE, what does this look like and how can we ensure that families are offered the best experience as a customer? This blog post is the first in a series of family experience/customer...
Digital Tools to Increase Productivity
Digital tools to increase productivity and simplify your workflow in your early learning service. Does the phrase “digital tools” leave you feeling a little squirmy? Do you prefer to keep track of tasks on paper as a way of managing...
Learning to lead
Learning to lead – How to think, act and work like a leader When we think of leadership it is often assumed that people in leadership positions have attained a certain level of professional knowledge and skill. However, it is...
7 ways to increase enrolments in your learning service
7 ways to increase enrolments in your learning service With new early learning services opening in neighbourhoods regularly, it can be increasingly difficult at times to fill your rolls. Despite having a high-quality learning programme, affordable fees with a team...
Digital technology in ECE
Become more confident using digital technology in ECE When it comes to digital technology in ECE, some people are much more confident exploring what is possible. Others, however, can feel a little nervous, and unsure how to navigate this whole...
Reggio Emilia is a place
Reggio Emilia is a place. Given that the words ‘Reggio Emilia’ often focus our attention on an approach to early childhood education, it is worth remembering that this approach to early learning that has generated so much worldwide attention, is...
Changing Perspectives: Viewing Documentation from a Different Lens
Changing Perspectives: Viewing Documentation from a Different Lens Dr. Diane Kashin, RECE, shares with us a personal story about changing perspectives and viewing documentation from a different lens now that she delights in her gorgeous grandson, Griffen. I originally learned...