Tag: Centre Management

How to use Story park to improve your CX

How to use Storypark to improve your Customer Experience In the last post, we talked about the importance of implementing a measurement to assess where your CX is at. If you missed the previous two videos, I recommend watching them...

How to scale great CX, tips for improving experiences across multiple services

How to scale great CX, tips for improving experiences across multiple services Today’s topic is all about scaling CX, how to navigate the challenges of creating consistently great experiences when you have multiple centres. While a lot of the content...

Three steps to make your centre more customer centric

Three steps to make your centre more customer-centric Welcome back to the second video and blog post in our customer experience in early childhood series. In the last video/blog I introduced you to the world of customer experience or CX...

Customer Experience in ECE, Family Engagement Is Just The Beginning

Customer Experience In ECE Customer experience in ECE, what does this look like and how can we ensure that families are offered the best experience as a customer?  This blog post is the first in a series of family experience/customer...