Month: March 2021
A few changes with the planning feature
Improvements to the Storypark planning feature The Storypark planning feature is one of the most used tools available on Storypark. With that comes a whole lot of feedback from you, our educators, on ways we can tweak the functionality, even...
How to use Story park to improve your CX
How to use Storypark to improve your Customer Experience In the last post, we talked about the importance of implementing a measurement to assess where your CX is at. If you missed the previous two videos, I recommend watching them...
How to scale great CX, tips for improving experiences across multiple services
How to scale great CX, tips for improving experiences across multiple services Today’s topic is all about scaling CX, how to navigate the challenges of creating consistently great experiences when you have multiple centres. While a lot of the content...
Three steps to make your centre more customer centric
Three steps to make your centre more customer-centric Welcome back to the second video and blog post in our customer experience in early childhood series. In the last video/blog I introduced you to the world of customer experience or CX...
Customer Experience in ECE, Family Engagement Is Just The Beginning
Customer Experience In ECE Customer experience in ECE, what does this look like and how can we ensure that families are offered the best experience as a customer? This blog post is the first in a series of family experience/customer...
How to grant an assessor access to your Storypark account
Storypark is a valuable tool that can support an effective NQS Assessment and Rating process. Authorised Officers (AO’s) can be invited to access information in Storypark and thereby evidence the great work of your team. This process is accepted by...
iOS educator’s app updates
iOS educator’s app updates Near the end of April, the old iOS educators app will no longer be available. Many of you will already be using the new iOS app which was released in April 2020. For those of you...
Digital Tools to Increase Productivity
Digital tools to increase productivity and simplify your workflow in your early learning service. Does the phrase “digital tools” leave you feeling a little squirmy? Do you prefer to keep track of tasks on paper as a way of managing...